Aussie World Pty Ltd and its associated websites (aussieworld.com.au, thebananabenerpub.com.au, artisun.com.au, and downunderdrive.com.au) values and respects the right to privacy of all individuals and organisations and complies with the provisions of the Privacy Act 1988 and the Australian Privacy Principle.
You do not have to disclose any Personal Information to us, but we do need certain information in order to provide specific services or information to you. Personal details will be used for the purposes for which it is collected i.e purchasing ticket and/or to provide you with our correspondence. We may also use this information to communicate to you other activities and latest events at our venues, data analysis, and subscription renewal.
Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.
We may collect Personal Information from you in a number of ways, including:
Our Venue has surveillance cameras which may capture your image digitally. We may use this information in respect of the management and security of our venue, and it may be provided to law enforcement and government bodies for these purposes.
We value your privacy and will not disclose your Personal Information unless you instruct us to do so. The only exception to this is if we are required to or authorised by law. We do not send Personal Information outside the country unless to do so is authorised by law.
We take all reasonable precautions to safeguard your Personal Information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.
The security of your Personal Information is important to us. When you enter sensitive information (like credit card details) on our website, we encrypt that information using secure socket layer technology (SSL). When details are collected we simply pass them on in order to be processed as required. Our Eftpos terminals for credit card transactions at the retail outlets are PCI Compliant to provide necessary security over credit card data. We never permanently store complete credit card details.
We follow generally accepted industry standards to protect Personal Information submitted to us, both during transaction and once we receive it. If you have any questions about security on our website you can email [email protected]
Aussie World Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Aussie World does not share any information with third parties for any unknown or unrelated uses.
It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.
To update your details, please email us at: [email protected].
If you would like to unsubscribe or “opt out” from receiving any direct marketing material from Aussie World Pty Ltd, that option will be available in the relevant communication sent to you.
You may request access to the information we hold about you by contacting us in writing and we will then verify your identity and provide the requested information within a reasonable time. We may be required by law to retain your Personal Information after you have ceased your relationship with us.
However, if you nevertheless prefer not to receive cookies, you can configure your Internet browser on your electronic device to reject them, or to notify you if they are being used. Rejecting cookies can, however, limit the functionality of our websites and the online shopping process.
Google will use this information for the purpose of evaluating your use of our websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.
If you have a problem or complaint, please let us know. You may lodge your complaint at Contact Us.
A response to your complaint will be provided in writing within a reasonable period.
We expect our procedures will deal fairly and promptly with your complaint. If you believe that we have not adequately dealt with your complaint, you may complaint to the Office of the Australian Information Commissioner at
For additional information on privacy visit the Australian Federal Privacy Commissioner's website: www.privacy.gov.au